Privacy Policy

1. Introduction

1.1 62jewelph is an online gaming platform designed for Filipino players. We understand that when you share your personal information with us, you are placing trust in us to handle it responsibly. This Privacy Policy is our commitment to you — a clear, honest explanation of how we treat your data.

1.2 We are required by Philippine law to collect certain personal information from players for identity verification, anti-money laundering compliance, and responsible gaming purposes. Beyond these legal requirements, we collect only what is necessary to provide you with a smooth, secure, and enjoyable gaming experience on the 62jewelph platform.

1.3 By registering an account on 62jewelph, accessing the platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

1.4 If you do not agree with any part of this Privacy Policy, you should not use the 62jewelph platform. You may contact our Data Protection Officer at any time with questions or concerns about how we handle your data.

2. Data We Collect

2.1 62jewelph collects the following categories of personal information from players:

2.1 Identity and Registration Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Nationality and country of residence;
• Username and password (password stored in hashed, non-reversible form);
• Email address and mobile phone number.

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID);
• Proof of address documents (e.g., utility bill, bank statement);
• Selfie or facial verification image where required for enhanced verification;
• Source of funds documentation where required by AML regulations.

2.3 Financial and Transaction Data

• GCash account number or PayMaya account details used for deposits and withdrawals;
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where bank transfer is used;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and reference numbers;
• Wagering history and game activity records.

2.4 Technical and Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the 62jewelph platform;
• Log files and error reports generated during your use of the platform.

2.5 Communications Data

• Records of communications between you and the 62jewelph customer support team, including live chat transcripts, email correspondence, and support ticket records;
• Survey responses and feedback submitted through the platform.

3. How We Collect Your Data

3.1 Directly from you. The majority of personal data we hold is provided directly by you during the registration process, during identity verification, when making deposits or withdrawals, or when contacting our support team.

3.2 Automatically through platform use. When you access and use the 62jewelph platform, certain technical data is collected automatically through cookies, log files, and similar tracking technologies. See Section 7 for full details on our use of cookies.

3.3 From third-party verification services. 62jewelph may use third-party identity verification and KYC service providers to assist in verifying the information you provide. These providers may cross-reference your data against public records and identity databases in accordance with Philippine AML regulations.

3.4 From payment processors. When you make a deposit or withdrawal via GCash, PayMaya, or a Philippine bank, our payment processing partners may share transaction confirmation data with us to reconcile your account balance.

4. How We Use Your Personal Data

4.1 62jewelph uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity data, contact data, login credentials
Identity verification (KYC/AML compliance)	KYC documents, identity data, financial data
Processing deposits and withdrawals	Financial data, identity data
Providing customer support	Identity data, communications data, transaction data
Responsible gaming monitoring	Wagering history, session data, identity data
Fraud prevention and security	Technical data, financial data, identity data
Platform improvement and analytics	Usage data, technical data (anonymized where possible)
Regulatory compliance and reporting	All categories as required by applicable law
Sending service communications	Contact data (email, mobile number)

4.2 62jewelph does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

5. Legal Basis for Processing

5.1 Under the Philippine Data Privacy Act of 2012, 62jewelph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to register your account, verify your identity, and process your transactions;
• Legal obligation: Processing required to comply with Philippine AML regulations, PAGCOR requirements, and other applicable laws;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: Processing for optional communications and marketing, where you have given explicit consent. You may withdraw consent at any time.

6. Data Sharing and Disclosure

6.1 62jewelph does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your data only in the following circumstances:

6.2 Service Providers. We engage trusted third-party service providers to assist in operating the 62jewelph platform, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.3 Regulatory and Law Enforcement Authorities. 62jewelph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the 62jewelph business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

6.5 With Your Consent. We may share your data with third parties in other circumstances where you have given explicit, informed consent to such sharing.

7. Cookies and Tracking Technologies

7.1 62jewelph uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to provide a more personalized experience on 62jewelph.
• Analytics Cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Security Cookies: Used to detect and prevent fraudulent activity, including multiple account creation and unauthorized access attempts.

7.2 You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 62jewelph platform.

8. Data Retention

8.1 62jewelph retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulation. Specifically:

• Account and identity data is retained for a minimum of 5 years after account closure, in compliance with Philippine AML regulations;
• Transaction records are retained for a minimum of 5 years from the date of the transaction;
• Customer support communications are retained for 3 years from the date of the interaction;
• Technical and usage data is retained for 12 months in identifiable form, after which it is anonymized or deleted.

8.2 Where retention beyond these periods is required by a specific legal obligation, court order, or ongoing investigation, 62jewelph will retain the relevant data until that obligation is fulfilled.

9. Security Measures

9.1 62jewelph implements a range of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• TLS/SSL encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data at rest, including financial information and KYC documents;
• Role-based access controls ensuring that only authorized personnel can access personal data;
• Regular penetration testing and security audits of the 62jewelph platform;
• Multi-factor authentication for administrative access to systems holding personal data;
• Incident response procedures for detecting, reporting, and responding to data breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 62jewelph will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.

9.3 While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 62jewelph account credentials.

10. Your Rights Under Philippine Law

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 62jewelph:

10.2 To exercise any of these rights, contact the 62jewelph Data Protection Officer. We will respond to verified requests within 15 business days. We may need to verify your identity before processing your request.

10.3 If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11. Minors and Age Restriction

11.1 The 62jewelph platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that a user is under 21, we will immediately close their account, return any deposits, forfeit any winnings, and delete their personal data to the extent permitted by law.

11.2 If you believe a minor has registered on the 62jewelph platform, please contact our support team immediately so we can investigate and take appropriate action.

12. International Data Transfers

12.1 62jewelph primarily stores and processes player data within the Philippines. Where data is transferred to service providers located outside the Philippines (for example, cloud infrastructure providers), we ensure that appropriate safeguards are in place, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act.

12.2 By using the 62jewelph platform, you consent to the transfer of your personal data to countries outside the Philippines where our service providers operate, subject to the safeguards described above.

13. Changes to This Privacy Policy

13.1 62jewelph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page.

13.2 For significant changes that materially affect how we use your personal data, we will provide additional notice via email or a prominent notice on the 62jewelph platform. Your continued use of the platform after such notice constitutes acceptance of the updated policy.

14. Contact and Data Protection Officer

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 62jewelph, please contact our Data Protection Officer:

14.2 You may also reach our general customer support team for privacy-related inquiries. Our support agents are available 24/7 and can escalate data privacy matters to the Data Protection Officer on your behalf.